jibb Privacy Policy – How We Protect Your Data

1 Who We Are

jibb is an online gaming platform operating at jibb.one, offering casino games, slots, bingo, fishing games, and related entertainment services to eligible players in the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jibb acts as the Personal Information Controller in respect of the personal data of its registered Players and website visitors.

jibb operates in accordance with PAGCOR regulations and is committed to handling all personal data responsibly, transparently, and in compliance with applicable Philippine law.

2 Personal Data We Collect

jibb collects the following categories of personal data, depending on how you interact with the platform:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address in the Philippines (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and/or mobile number
• Username and encrypted password (jibb Login credentials)
• Nationality and government-issued ID details (for KYC verification)

2.2 Financial Data

• GCash or PayMaya account reference (masked)
• Bank account details (masked, for withdrawal processing via BPI, BDO, Metrobank, UnionBank, and other Philippine banks)
• Transaction history (deposits, withdrawals, wagers, and winnings in PHP)

2.3 Usage & Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on jibb
• Game history and betting patterns

2.4 Communications Data

• Records of your communications with jibb's customer support team
• Responses to surveys, promotions, or feedback requests

3 How We Collect Your Data

jibb collects personal data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, web beacons, and server logs when you visit jibb.one or use the platform. See Section 8 for details on our cookie practices.
• From third-party payment providers — GCash, PayMaya, and Philippine banks may share transaction confirmation data with jibb to verify deposits and process withdrawals.
• From identity verification services — jibb may use third-party KYC service providers to verify the authenticity of identity documents submitted during account verification.

4 How We Use Your Personal Data

jibb uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your jibb Account, including processing your jibb Login and verifying your identity.
• Service delivery: To provide access to games, process deposits and withdrawals in PHP, and deliver the features of the jibb platform.
• Legal compliance: To fulfill our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including KYC and transaction monitoring.
• Responsible gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where necessary.
• Customer support: To respond to your queries, resolve disputes, and improve our support services.
• Marketing (with consent) : To send you promotional offers, bonus notifications, and platform updates — but only where you have given explicit consent. You may withdraw this consent at any time via your Account settings or by contacting support.
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and develop new features on jibb.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.

5 Legal Basis for Processing

jibb processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jibb Account and deliver the services you have registered for.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax reporting requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for direct marketing communications, where you have provided explicit, informed consent that can be withdrawn at any time.

6 Sharing Your Personal Data

jibb does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya, and Philippine banking partners, to process deposits and withdrawals in PHP.
• KYC and identity verification providers: Third-party services used to verify the authenticity of identity documents submitted during account registration.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or regulatory direction.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who process data on jibb's behalf under strict data processing agreements.
• Professional advisers: Legal, accounting, and compliance advisers, where necessary and subject to professional confidentiality obligations.

7 Data Retention

jibb retains your personal data for as long as your Account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your Account and for a minimum of five (5) years following Account closure, in accordance with PAGCOR and AMLA requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML regulations.
• KYC documents: Retained for the duration of your Account and for five (5) years post-closure, or longer if required by a regulatory investigation.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes.
• Technical and usage logs: Retained for up to twelve (12) months for security and platform improvement purposes, then anonymized or deleted.

Upon expiry of the applicable retention period, jibb will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8 Cookies & Tracking Technologies

jibb uses cookies and similar tracking technologies on jibb.one to enhance your experience, maintain your session, and analyze platform usage. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the jibb platform, including maintaining your jibb Login session and remembering your preferences. These cannot be disabled.
• Analytics cookies: Used to collect anonymized data about how visitors use jibb.one, helping us identify areas for improvement. These are only set with your consent.
• Functional cookies: Used to remember your language preferences, display settings, and other personalization choices.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the jibb platform, including your ability to log in and play games.

9 Data Security

jibb implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jibb's servers.
• Encryption at rest for sensitive data fields, including financial information and KYC documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, with all access logged and audited.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Multi-factor authentication requirements for all jibb administrative systems.
• Incident response procedures to detect, contain, and notify affected parties of any data breach in accordance with NPC notification requirements.

While jibb takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your jibb Login and to enable two-factor authentication where available.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jibb:

• Right to be informed: The right to know what personal data jibb holds about you and how it is being used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jibb holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jibb's legal retention obligations under PAGCOR and AMLA regulations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may withdraw marketing consent at any time via your Account settings.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact jibb's Data Protection Officer via the support team. We will respond to all verified requests within thirty (30) days.

11 Children's Privacy

jibb is strictly an adult platform. In accordance with PAGCOR regulations, you must be at least 21 years of age to register and use jibb. jibb does not knowingly collect personal data from individuals under the age of 21.

If jibb becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated Account, delete the data, and report the matter to the appropriate regulatory authority. If you believe a minor has registered on jibb, please contact our support team immediately.

12 Third-Party Links

The jibb platform may contain references to third-party services such as payment providers (GCash, PayMaya, Philippine banks). jibb is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service you use in connection with your jibb Account.

jibb does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would share your personal data with parties outside the scope described in this Policy.

13 Changes to This Privacy Policy

jibb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, jibb will notify registered Players via email or an in-platform notification prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We recommend reviewing this Policy periodically. Your continued use of jibb following any update constitutes your acceptance of the revised Policy.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jibb's data practices, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jibb's response to your data rights request.