Player Protection
At jibb, we believe that gaming should always be fun — never stressful, never harmful. We're committed to giving every Filipino player the tools, information, and support they need to keep their gaming experience healthy and enjoyable. Whether you're spinning slots, playing bingo, or trying your luck at live casino, jibb has your back.
You must be at least 21 years old to register and play on jibb, as required by PAGCOR regulations governing online gaming in the Philippines.
Minimum age to play on jibb
Support available for players in need
Player protection tools built into jibb
Cost to use any responsible gaming tool
Built-In Protection
All of these tools are free, available directly from your jibb Account settings, and can be activated at any time — no questions asked.
Set a daily, weekly, or monthly cap on how much you can deposit into your jibb Wallet. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider.
It's easy to lose track of time when you're deep in a game. jibb's session reminders send you a notification after a set period of continuous play — 30 minutes, 1 hour, or whatever interval you choose. A gentle nudge to take a break, grab some water, and check in with yourself.
Need a short break from gaming? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, your jibb Account is temporarily suspended — you won't be able to log in or place bets. Your balance is safely held and accessible once the period ends.
If you feel that gaming is becoming a problem, self-exclusion is the strongest tool available. You can exclude yourself from jibb for a minimum of 6 months, 1 year, or permanently. Self-exclusion requests are processed immediately and are irrevocable for the duration of the chosen period. Contact our support team to activate this.
jibb's reality check feature shows you a summary of your current session — how long you've been playing, how much you've wagered, and your net result. This transparent snapshot helps you make informed decisions about whether to continue playing or call it a day.
Our support team is available around the clock via live chat. If you're concerned about your gaming habits — or those of someone you know — reach out to us anytime. We're here to help, not to judge. All responsible gaming conversations are handled with full confidentiality.
Know the Warning Signs
Responsible gaming starts with honest self-reflection. If any of the questions below hit close to home, it may be time to use one of jibb's player protection tools — or to reach out for support. There's no shame in asking for help. Maraming Pilipino ang nakakaranas ng ganitong hamon, and jibb is here to support you every step of the way.
If you answered "yes" to three or more of these questions, we strongly encourage you to activate a cooling-off period or self-exclusion via your jibb Account settings, or contact our support team immediately.
Remember: "Gambling is addictive. Know when to stop." Gaming on jibb should always be entertainment — never a way to earn income or escape personal problems.
Do you find yourself spending more money on gaming than you originally planned, even when you set a budget beforehand?
Have you ever borrowed money, sold personal belongings, or used funds meant for bills or family expenses to fund your gaming?
Do you feel restless, irritable, or anxious when you try to cut back or stop playing — like something is missing?
Have you tried to hide your gaming activity from family members, friends, or your partner in Manila, Cebu, Davao, or wherever you're based?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?
Has gaming started to affect your work, studies, relationships, or daily responsibilities in a negative way?
Do you use gaming as a way to escape stress, anxiety, loneliness, or other emotional difficulties in your life?
Step-by-Step Guide
Activating self-exclusion on jibb is straightforward and takes less than two minutes. Here's how to do it from your Account settings.
Visit jibb.one and log in using your registered email and password via the jibb Login page.
Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu.
Choose "Self-Exclusion" from the list of available tools. Select your preferred exclusion period — 6 months, 1 year, or permanent.
Read the confirmation screen carefully. Once confirmed, self-exclusion takes effect immediately and cannot be reversed during the chosen period.
If you need help activating self-exclusion or have questions, our 24/7 support team is available via live chat. We'll walk you through the process with no judgment.
Important: Once self-exclusion is activated on jibb, you will not be able to create a new account or access your existing account for the duration of the exclusion period. Any attempt to circumvent self-exclusion should be reported to our support team immediately.
Our Commitment
Responsible gaming isn't just a checkbox for jibb — it's woven into how we build and operate our platform. We take our obligations to Filipino players seriously, and we work closely within the PAGCOR regulatory framework to ensure that jibb remains a safe, fair, and transparent gaming environment for everyone.
jibb verifies the age of every player during registration. No one under 21 years of age is permitted to open an account or access any games on the jibb platform.
jibb does not target vulnerable players with aggressive bonus offers or marketing designed to encourage excessive play. Our promotions are transparent, fair, and come with clear terms.
jibb provides clear information about Return to Player (RTP) percentages and house edge for all games. We believe informed players make better decisions about how they play.
All jibb support staff are trained to recognize signs of problem gambling and to respond with empathy, appropriate guidance, and referrals to professional resources when needed.
Set a budget before you play
Decide how much you can comfortably afford to lose — in PHP — before you start. Treat it as the cost of entertainment, not an investment.
Set a time limit
Decide how long you'll play before you start. Use jibb's session reminders to keep yourself honest.
Never chase losses
If you've hit your budget limit, stop. Chasing losses is one of the most common paths to problem gambling.
Play when you're in a good headspace
Avoid gaming when you're stressed, upset, or under the influence. Emotional states can lead to impulsive decisions.
Talk to someone if you're struggling
Whether it's a trusted friend, family member, or the jibb support team — don't keep it to yourself. Help is always available.
Play Responsibly
Gaming on jibb is meant to be fun, exciting, and entertaining — nothing more. Use our responsible gaming tools, stay within your limits, and remember: the best session is one you walk away from feeling good about.
"Gambling is addictive. Know when to stop."
Must be 21 years or older to register and play on jibb. Please gamble responsibly.